You are solely responsible for any such additional charges due to the Travel Supplier. In the event that a Travel Supplier cancels a portion of your Vacation Package, we will, at your request, try to obtain alternative arrangements. All Airlines have differing rules and policies regarding schedule changes, which are beyond our control. DISTRIBUTORS, EXCEED THE TOTAL CHARGES SET FORTH IN THE ITINERARY These shipping charges are displayed before you make the booking and you may select not to purchase the tickets to avoid shipping charges. To qualify for a worry-free cancellation, a reservation can only be cancelled online. Additional fuel surcharges, security, baggage, seat reservation, hotel incidentals, and other applicable service charges may apply which will be charged by the relevant Travel Supplier at time of check-in. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or of their right to privacy. CheapOair accepts no responsibility for any changes that the supplier has not updated. CheapOair shall have the right (but not the obligation) to, monitor and review your Submissions (defined below) and any other information transmitted or received through our Site. OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE, Any claim or cause of action arising from, or relating to, your access and use of, or purchase of products and/or services from, the site must be brought within one-hundred and eighty (180) days from the date on which such claim or action arose or accrued or purchase was completed. You automatically become a member when you create an account on CheapOair unless you opt out of the Program. Under our 24-hour flexible booking policy, if your ticket was purchased through United in the last 24 hours and you completed your purchase one week or more before the original scheduled departure flight, it may qualify for waiver of change or cancellation fees. California: CST #2073455, Florida: ST37449, Iowa: SOT #967, Nevada: SOT #2007-1137, Washington: WASOT #602755832 (Affiliate DBA of Travelong, Inc.). 1-16, the FAA) and any dispute about the interpretation of this arbitration clause shall be covered by the FAA. The amount paid to the hotel in connection with your reservation for taxes may vary from the amount we estimate and include in the charge to you. Prices quoted also do not include any additional flight fuel surcharges or other surcharges which may be imposed from time to time by the relevant Travel Supplier or authorities, all of which must be paid by you. If any of our agents make a mistake in the booking process we shall make reasonable attempts to rectify these errors at the time of occurrence. If you require a pick up time outside of that timeframe, please contact the car rental agency to confirm they will honor your reservation. Certain ticket types may be non-refundable even when the schedule change is over 4 hours. We can accept refund requests only if the following conditions have been met: We are unable to provide a specific time line for how long it may take for this requested refund to be processed. Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. The Warsaw Convention governs and may limit the liability of certain air carriers for death of or personal injury to passengers and/or loss of or damage to baggage. There are four tiers in ClubMiles, and with each incremental booking on any of the Sites, your tier changes. If there is a fare change you have a right to cancel the booking at no cost to you. The balance of the charge for taxes and fees is a fee we retain as part of the compensation for our services. States in which CheapOair is required to hold a license to sell travel services are: If you do not contact either CheapOair or the airline prior to your departure you may: miss your flights, lose the value of your tickets and possibly have your travel postponed by 1 or 2 days or even a few weeks before the airline can accommodate you. Hotels may take up to 24 hours to return a confirmation number. Any other extra services or upgrades related to these new tickets will not be covered under this policy. That is the rules by the Department of Transportation in the US. Any service fees that we charge for requesting such optional services and products on your behalf are non-refundable for services rendered and do not guarantee such requests will be honored by the airline(s). Simply submitting the credit card does not automatically guarantee ticketing. Reliable information regarding international travel can be found at www.travel.state.gov and also with the consulate/embassy of the country(s) you are visiting or transiting through. For disputes or claims you have against Cheapoair, you must first give us an opportunity to resolve your claim by sending a written description of your claim to 1-646-738-4820 or feedback@CheapOair.com. We reserve the right to cancel requests for travel to destinations that have been embargoed by the US government. 5124). If an e-Ticket is generated the ticket information will be available on the Site. In such cases all components such as air, car, and hotel must be changed at the same time. As per our Compassion Exception Policy (CEP), we offer Special Discounts for Military, Bereavement, and the Visually Impaired. The cardholder must be a traveler listed on yourBooking. PLEASE READ THESE TERMS AND CONDITIONS (TERMS) CAREFULLY. Baggage fees range from $15 up to $200 or more depending on the size and weight of the bag and is per checked bag. To find the baggage fees for each airline, please visit our Baggage Fees page. The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. hours prior to your scheduled departure and provided you have not checked in for the flight. All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. are registered trademarks. Sign in into your CheapOair.com account by. If you booked your flight with a LCC, such as Frontier or Spirit, please contact your airline directly regarding any change in schedule. AND ARE IN NO WAY LIABLE FOR Once your changes are confirmed with the LCC, you may contact us if you need to make any additional changes to the non-LCC portion of your trip. Unlimited mileage rates have no restrictions on the number of miles you are allowed to drive. CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines. But it was a long conversation. To comply with the regulation, carriers may not deceive consumers about the 24-hour reservation requirement when consumers inquire about canceling or changing a reservation within 24 hours of making it. In those situations in which a supplier defaults prior to providing services you may pursue any recourse against the supplier for a refund, as permitted by law or statute. If you have more than one Rewards Program account, you cannot transfer or combine points between accounts. For small claims court proceedings: if your claim falls within the jurisdiction of a small claims court, then either party may choose to take the claim to small claims court instead of arbitration. The cardholder must be a traveler listed on the booking. It ultimately depends on the airline or airlines involved. CheapOair strongly recommends the purchase of travel protection, which may help to recover certain change and cancellation fees. In some cases, pre-payment may be required to receive confirmation. AVAILABLE" BASIS. Your continued use of the Site following the posting of changes to the Terms & Conditions will mean you accept those changes. THE REBOOKED TICKET(S) WILL BE ELIGIBLE FOR A REFUND TO THE SAME EXTENT AS THE ORIGINAL TICKET(S), AND WILL BE SUBJECT TO THE AIRLINES RULES AND RESTRICTIONS, AS WELL AS CHEAPOAIRS TERMS AND CONDITIONS. This Mandatory Arbitration provision shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. By using the Site, you agree to irrevocably waive any claim against CheapOair, its subsidiaries or affiliates, and any of such party's officers, directors, managers, agents, contractors, or employees, and expressly agree that neither CheapOair nor any of its subsidiaries, affiliates, officers, directors, managers, agents, contractors or employees, shall be held liable for: For avoidance of doubt (and without limiting the foregoing), CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the relevant airline. These Terms & Conditions are severable. If you cancel less than 24 hours (in some cases 48 hours) in advance, in almost all circumstances you'll receive a full refund minus the administration charge outlined in your terms and conditions. (Affiliate DBA of Travelong, Inc.) Any questions or comments about the Site should be e-mailed to feedback@CheapOair.com. The charge for taxes and fees varies based on a number of factors including, without limitation, the amount we pay the hotel and the location of the hotel where you will be staying, and will include profit that we retain. Payment must be made in full with a valid credit or debit card at the time of Booking. In order to provide you with further protection, when certain transactions are determined to be high-risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. Promo Code and Instant Savings offers can be combined up to the amount of our service fees. Some Travel Suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay or during the use of the reserved products or services. You should not rely upon the continued availability of the Program, or any earning or redemption offers, merchandise or other offers made in connection with the Program. If you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Site or any Submission. If you purchased travel protection on or after February 1, 2015 and before May 1, 2015, you can view the applicable Description of Coverage here. A reservation is not complete until confirmed/ticketed. The CheapOair Privacy Policy will provide a description of how we protect and use your personal information. Fareportal also reserves the right to remove any participant from the Rewards Program in the event of any fraud or abuse in connection with the Rewards Program. We strongly encourage you to check the restrictions the airline(s) operating your flight(s) might have in connection with the optional products and services you request through us. Or, you can write to us at: Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. Your continued membership in the Program will be deemed as acceptance of the current Program and related Terms. If the airline is unable to re - protect the customer we will request a refund. A violation can result in five years of imprisonment and penalties of $250,000 or more (49 U.S.C. DOES NOT APPLY TO YOU FOR DAMAGES ARISING OUT OF OUR NEGLIGENCE OR We may terminate your participation in the Program and void or cancel your entire Points balance if you do not meet the Program eligibility requirements or any Points in your Account are issued, received, or redeemed through deception, fraud or theft, or otherwise illegally, or not as authorized in these Terms. Online credit card transactions are authorized at the time a user or anyone acting on their behalf accepts these Terms & Conditions and continues with the purchase. Your reservations cannot be transferred or changed to another name or destination upon completion. CheapOair has no control over and assumes no liability for the actions of the suppliers from whom it obtains travel products or services. Specific features such as bedding type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by the hotel. Anyone younger than 18 years of age, does NOT qualify as an adult, when two or more accompanied minors are traveling together. Government entry/exit fees may apply, depending on your destination. Points are only earned on the Credit Card account or Visa Card account used to make the purchase and are not based on the website on which the purchase is made. By using this Site, you acknowledge that the rates offered by CheapOair and affiliate companies are a result of negotiation between CheapOair You can cancel the SMS service at any time. Please provide the Cancellation Password to our agents when asked, in order to complete your cancellation request. Fareportal reserves the right to cancel, modify, restrict, waive or terminate the Rewards Program or any aspects or features of the Rewards Program, and Fareportal and Synchrony Bank (collectively, We) reserve the right to cancel, modify, restrict, waive or terminate any aspects or features these Credit Reward Terms (including, without limitation, the number of points earned for each dollar in Eligible Purchases made with your CheapOair Credit Card or CheapOair Visa Card), at any time and without prior notice. You acknowledge and understand that your consent is not a condition of purchase. Fare indicated reflects the discounted amount. The terms you and your used throughout these Terms refer to any member and any person eligible to participate in the Program, as applicable. It is your sole responsibility to provide the proper documents. We reserve the right to censor, edit, remove or prohibit the transmission or receipt of any information that we deem inappropriate or in violation of these Terms & Conditions. CheapOair accepts all major credit cards with a verifiable United States or Canadian billing address. Cancellation Password - For your security, bookings may only be cancelled over the phone, and not by email or web chat. CheapOair accepts no responsibility for an individual property's pet policy. You are requested to review and save the itinerary. California: CST #2073455, We are acting only as an intermediary or an agent for providers of travel-related products and/or services by promoting, selling or accepting reservations or bookings for such products and/or services (such as air and ground transportation, hotel accommodations, meals, tours, cruises, travel insurance, etc.) Points can be redeemed via instant redemption while booking on the Sites. All such changes are governed by each airline's fare rules, policies and procedures, which are not under our control. To receive the value of the discount, a valid promo code must be entered in the promo code link on payment page. No refund will be made for any unused or partially used portions of the vacation package. In order to complete a Booking the following steps are taken to ensure its validity: Excess savings will not be applied. Points on your Account shall expire if no Qualifying Purchase was made through your Account with any of the Sites for the preceding two (2) year period; however, Points rewarded as a customer service courtesy will expire on the expiration date assigned to them and should be redeemed before the assigned date. OF OR ARE IN ANY WAY CONNECTED WITH THE USE, OR THE INABILITY TO USE, In the event that a supplier defaults prior to providing the service to you where a payment has been made, your sole recourse for a refund shall be the defaulting supplier, from insurance covering such defaults if any, or from other responsible third party unless such loss was caused solely by CheapOair. Either party may seek to have a claim resolved in small claims court in your county of residence or the small claims court in closest proximity to your residence, and you may also bring a claim in small claims court in New York County, the State of New York, USA. Changes or cancellations to the booked itinerary may result in differences between the estimated number of pending points calculated and the ultimate number of points that are credited to your Account for that itinerary. The same itinerary means that each and every element of each offer matches; airline(s), flight number(s), itinerary, date(s), number of customers and seat type. All bookings and fares are not guaranteed until ticketed by the supplier. These fees are to be paid directly to airline upon using such service. If you discover any discrepancy in your itinerary, you are requested to immediately contact a CheapOair customer service agent within 4 hours from the time the booking was completed. Online Cancellation Form now available: https://www.cheapoair.com/flights/coronavirus-alert All customers are advised to verify travel documents (transit visa/entry visa) for the country through which they are transiting and/or entering. If you cancel after the first 24-hour period: $50 to cancel with a future credit, $100 without credit $100 for business and first-class tickets, $250 for international economy flights,. This is to let you know that we have received your request. Most flight tickets are not changeable/transferable and non-refundable. Click here to view the list of airlines and phone numbers. The AAA Rules and Consumer Due Process Protocol, Statement of Principles are available online at www.adr.org/consumer or by calling AAA at 1-800-778-7879. SERVICES (SUCH AS AIR AND GROUND TRANSPORTATION, HOTEL If you fail to provide all of the requested information, we will not process your notice. You need to contact the LCC directly to make changes to the booking. By using this Site, you waive any claim against CheapOair, its subsidiaries or affiliates, and any of such party's officers, directors, agents, contractors, or employees, and expressly agree that neither CheapOair nor any of its subsidiaries, affiliates, officers, directors, agents, contractors or employees, shall be held liable for a) any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act of omission of, or any failure of performance of any kind by any other transportation company, vendor, or supplier; b) any inconvenience, loss of enjoyment, mental distress or other similar matter; c) any delayed departure, missed connections, substitutions of accommodations, terminations of service, or changes in fares and rates; d) any cancellation or double booking of reservations or tickets beyond the reasonable control of CheapOair; and e) any claim of any nature arising out of or in connection with air or other transportation, services, or other features performed or occurring in connection with any package component. IN NO EVENT SHALL WE BE LIABLE FOR LOST PROFITS, SPECIAL, WE ARE ACTING ONLY AS AN INTERMEDIARY OR AN AGENT FOR PROVIDERS OF Upgrades/standby are strictly the responsibilities of the respective airlines. If you are using a debit card, please check with the supplier or email us to determine if there are additional restrictions. These rates are usually non-refundable, with no modifications allowed. Most of our airline tickets, hotels, pre-paid car rentals, vacation packages and service fees are non-refundable after 24 hours of booking. As per our Compassion Exception Policy (CEP), we offer Special Discounts for Military, Bereavement, and the Visually Impaired. If you elect to decline this transaction, you will not be charged. The only way of requesting a refund from CheapOair, unless there's an emergency such as the COVID-19 pandemic, is over the phone: Dial 1-646-738-4820. Nothing contained in these Terms & Conditions shall be deemed or construed as creating a joint venture, partnership, independent contractor or employment relationship between us or any of the parties hereto based on your use of the Site or making travel reservations or bookings. ANY DISPUTE ABOUT WHETHER A CLAIM IS BROUGHT AS A CLASS, MASS, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING, OR SIMILAR PROCEEDING, MUST BE DECIDED BY A COURT OF COMPETENT JURISDICTION. Earn two (2) Points for every Canadian dollar spent on an Ancillary Offering that is combined with the purchase of flights, hotels or rental cars through the CheapOair.ca branded desktop or mobile website. When booking with any Travel Supplier thru this Site, you authorize CheapOair and affiliate companies to book reservations or enter a contract on your behalf with Travel Suppliers for the total price displayed, including such fees and any applicable taxes or charges related to the Travel Supplier's or CheapOair's services. In certain locations, the tax amount may also include government imposed service fees or other fees not paid directly to the taxing authorities but required by law to be collected by the hotel. These communications will be primarily for customer service and may include special offers. At ClubMiles discretion the Program may also allow you to use Points to get a discount off of certain types of travel or travel-related items booked on CheapOair.com. You may not use this Site for any commercial purpose. Unsubscribing from our SMS promotional list will not preclude us from sending you service related SMS in connection with an existing CheapOair booking. Check directly with the Travel Supplier prior to arrival. You are responsible for any bookings and travel reservations made by persons under your direction or control. Automotive Images, Copyright [2000 - 2020] izmo, Inc. All Rights Reserved. Additional fuel, security, baggage, seat reservation, hotel incidental, and other applicable service surcharges may apply which will be charged by the respective travel supplier at time of check-in. The transaction will not be processed if your credit card has been declined. PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR ACCEPTING We will attempt to redeliver but do not provide any guarantees for redelivery on time. Providing this information is voluntary; however, if it is not provided, you may be subject to additional screening or denied transport or authorization to enter a sterile area. Some policies may vary by property: In connection with facilitating your hotel transaction, the charge to your debit or credit card will include a charge for taxes and fees. Additional taxes and service fees may be imposed by the car rental agency at the time of pick-up and/or drop off. Your use of the site shall be at your own risk. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. Pet Policies - It is very important that you confirm directly with the property that they do, indeed, accept pets. In other cases, you may need to take action, For example you may have selected a hotel which cooks all your meals for you and which are included in the price. Our agents are unable to assist you with any changes to LCC bookings. RESERVATIONS OR BOOKINGS FOR SUCH PRODUCTS AND/OR SERVICES (SUCH AS Anyone accessing this website may view and print material from this website for information purposes only. CheapOair frequently asked questions about travel, buying insurance, canceling a trip, flight delays, frequent flyer miles and more. Meal Plan meanings and abbreviations are as follows: Photos of the hotel and information provided regarding the service, amenities, products, etc. Promo Code expires on date indicated and may be withdrawn at any time without notice. Your transaction with CheapOair does not guarantee entrance to the country of destination. " Posted 5 years ago CheapOair is rated 1.3 based on 9 reviews To avail yourself of this benefit, please identify yourself to our agent and ask for this benefit.